Shipping Information
What Shipping Methods Are Available?
An order can be cancelled before it is confirmed by BrainiacGym. Once the order is confirmed, a customer can raise a request for cancellation by contacting BrainiacGym. Orders which requires any kind of customization/alternation or orders which are placed on special request with prior confirmation from the buyer cannot be cancelled. In case such orders are cancelled, the buyer will bear the entire cost incurred by BrainiacGym and/or their supplier. Refund will be initiated to the buyer after necessary deductions.
How Long Will it Take To Get My Package?
Customer will have to Call us at — 9953208414 or send email to brainiacgym@gmail.com and request for the order cancellation. If emailed, Customer Service Associate from BrainiacGym will get in touch with you within 24 Hrs, upon verification, they will assist you with order cancellation.
How Do I Track My Order?
There are no cancellation fees if an order is cancelled before it’s confirmed by BrainiacGym.
Do I Need A Account To Place Order?
BrainiacGym reserves the right to cancel any order without prior notice. If you have made full payment or partial payment, Money will be refunded to your account within 3 working days from approval of the refund. Please note that it might take additional 3-7 working days for the money to reflect in your account, depending upon processing time of your bank.